TERMS AND CONDITIONS
Minimum Order Quantity (MOQ)
We do have a set MOQ per SKU for most of our products.
Setting a minimum order quantity in your wholesale order lets us give you the lowest price possible!
If you just want to try out some of our towels to see if it is working for your store or not, e-mail us and let’s see what we can do for you!
There are so many Brick and Mortar stores, online stores, hospitality outlets and small business want to see if organic towels are something that would sell.
We understand that you are just a small business like us, so we really want to try to make it affordable for you! Let’s join forces and become two big businesses together! :)
All of our opening orders are PIA (payment in advance). Once we build a relationship together, starting by your second order, we can go with NET-30 after a small deposit.
Currency is in Canadian Dollars. Pay via Paypal, Visa, Mastercard, AMEX or Bank Transfer.
Return and Exchange Policies For Wholesale Orders
We are aware that not everything goes as smooth as we wanted it to be somestimes, despite our extreme efforts.
We offer 7 days replacement for defective items and wrong sizes.
We offer a 14 day money-back guarantee or exchange of items.
Shipping For Wholesale Orders
Our ship window is 2 weeks, but if you are in a rush we will try our best and meet your expectations!
We have worldwide shipping for wholesale orders both for small and bulk quantities.
Since we work with international couriers such as DHL Express, UPS or Fedex, we are able to provide you with the lowest and best shipping deals.
Returns and exchanges, shipping cost is covered by wholesale buyers.
Shoot us an email to see our catalogue and price list.
Our website can serve as a catalogue, but our wholesale prices are different from retail.
We will get back to you within 2 hours to max 24 hours with our catalogue, price list, and a wholesale order sheet.
firstname.lastname@example.org is the best and fastest way. We are super good at responding fast!
You can also try live chat when we are online.
Or you can shoot a message from our wholesale section from the top bar.